TERMS AND CONDITIONS
Glamd Salon (Acrylic nails, gel nails, BIAB nails in Chesterfield

DEFINITIONS

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Service(s): Any of the services provided by the Company, as listed under the “Services” menu on the Home page of this website.

 

Client: The main recipient of the Service(s)

 

Company: Glamd Salon

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Agreement: The agreement between the Client and Glamd Salon, confirmed by email or phone, for provision of the Service(s) chosen

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Fee: The amount payable by the Client to the Company, Glamd Salon for the Service(s) in the Agreement

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The Event: The occasion and venue where the Service(s) will be provided by the Company

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Party: Persons in addition to the Client requiring Service(s) at the Event

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Website:

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BOOKING – Acrylic nails, BIAB nails or Gel nails

Services are only secured upon receipt of a deposit payment.

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The deposit payment should be made before a trial session.  Receipt of a deposit payment confirms the Agreement and secures the Company’s availability for the service on the agreed date and time for the agreed Fee.

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The deposit is deducted from the final Fee due. Enquiries for which a retainer has not been paid are not confirmed and therefore availability cannot be guaranteed and an Agreement is not formally in place.

Deposits are non-refundable – this is to cover our administration costs in dealing with your enquiry.

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Cancellations are only deemed valid if received via email. Email address is support@glamdsalon.com

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The Fee is always agreed via email, verbal agreements are not offered as they are not deemed valid by the Company.

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The Company reserves the right to cancel special offers and rates at any time, with the exception of where an emailed Agreement is already in place with the Client.

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Bookings are secured upon payment of the Deposit Fee and confirmation from The Company.  This confirms the Agreement and secures the Company’s availability for the Event on the agreed date and time for the agreed Fee.

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Cancellations are only deemed valid if received via email or text to 07856 065098  but all deposits are non refundable for all nail services.

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The Fee is always agreed via email or text; verbal agreements are not offered as they are not deemed valid by the Company.

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The Company reserves the right to cancel special offers and rates at any time, with the exception of where an emailed Agreement is already in place with the Client.

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DEPOSITS AND PAYMENT 

A 50% deposit is required to book the nail services and this is non refundable. This applies to all nail services, including acrylic, gel and biab nails.

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CLIENT RESPONSIBILITY

It is the Client’s responsibility to inform Glamd Salon of any potential issues such as but not limited to medical conditions, allergies, and/or sensitivities. The Company cannot be held liable for any condition that arises or loss incurred by the Client if the Client has not informed the Company of any known conditions as stated above, or of any conditions unknown to the Client at the time of the service.

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The Company reserve the right to cancel the Agreement if the behaviour of the Client is deemed inappropriate and/or if the Client reports a condition that the Company deem as a risk to the Client’s health and well-being. In these cases any payments that have already been made by the Client for the service are non-refundable.

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COMPANY RESPONSIBILITY

The Company will always endeavour to honour the Agreement to the best of its ability.

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There may be circumstances beyond the control of the Company where Niamh Sanderson, the sole proprietor of Glamd Salon is unwell, delayed or otherwise unavailable, sometimes at short notice. In such a case the Company will inform the Client at its earliest convenience and endeavour to make favourable alternative arrangements if possible.

The Company reserves the right to offer the Client compensation in the event that it is not able to honour the Agreement. This is entirely dependent on the circumstances and will be discussed openly and honestly with the Client.

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CANCELLATIONS & REFUNDS

Unless specified differently on the webpage for the service:

• Payments made to the Company for a service that is subsequently cancelled by the Company will be refunded in full within 7 days of the cancellation.

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• Cancellations by the Client for a nail service that are received less than 6 weeks before the start of the service incur the full cost of the booking. For cancellations received before this time, deposits will be retained only and are non-refundable.

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• Cancellations by the Client for a nail service that are received less than 3 weeks before the start of the service incur the full cost of the booking. For cancellations received before this time, deposits will be retained only and are non-refundable.

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• Cancellations for services booked where travel and/or accommodation expenses have been paid for by the Company and are non-refundable by the travel/accommodation provider(s) will incur full reimbursement from the Client to the Company for the travel and/or accommodation costs paid.

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For cancellations related to gift voucher services please see the gift vouchers section below.

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Cancellations are only valid if received via email to support@glamdsalon.com or by text to 07856 065098

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PHOTOGRAPHY & USE OF IMAGES

Photographic/video images of the Client, Party and/or Event will not be used by the Company in promotional material unless the Client’s express permission has been granted.

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CHANGES TO SERVICES AND PRICES

Prices for products and services are subject to change without notice.
The Company reserves the right to modify or discontinue a service (or any part or content thereof) at any time without notice.

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Assistants: For large bookings and/or bookings with limited preparation time it may be necessary for more than one Company member to attend, if this is the case an additional fee is applicable. This may also include travel, accommodation and subsistence expenses for the assistant member. You’ll be informed of this during the booking process.​

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Individual lashes: Individual lash application is included in the price agreed for the makeup service, there is no reduction in price for any makeup service if they are declined.

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Please also refer to our Accessibility statement Here.

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PLEASE NOTE THAT BY SECURING A BOOKING, PAYING A DEPOSIT AND/OR PURCHASING A PRODUCT OR SERVICE THE CLIENT ACCEPTS THESE TERMS AND CONDITIONS.